Loading...

Welcome To Big Bazaar

Please Login To Continue

OR

Drop An Enquiry

Find your nearest store...
X

Showing Locations Near you

View All Stores

Showing Results For

Create Your Shopping List
X

Introducing
My Shopping List

An online list of things to shop
on your visit to Big Bazaar.

CREATE ONE
X

Introducing
Fast Billing

Skip the line. Save time on
Wednesdays & weekends.

BOOK NOW

Get a Big Bazaar Profit Club Membership Today!

  • GIFT A CARD
  • ENROLL
  • MY ACCOUNT

Big Bazaar
PROFIT CLUB card FAQ's

Q: What is the criterion for being eligible for holding a Big Bazaar PROFIT CLUB membership card?

A: Membership into Big Bazaar PROFIT CLUB Card is voluntary, open to all individuals of & above 18 yrs of age with a valid mailing address in India

Q: Where can I enroll for a Big Bazaar PROFIT CLUB membership card?

A: Prospective Big Bazaar PROFIT CLUB Members can enroll into the Program at selected FVRL outlets. Enrollment of prospective PROFIT CLUB Members can also be done through various other channels like Direct Sales Agents/Agencies etc duly appointed by FVRL from time to time.

Q: How can I enroll myself for the Big Bazaar PROFIT CLUB Program to get its benefits?

A: Members can enroll into the Big Bazaar PROFIT CLUB Program by paying a one time registration fee of Rs. 100 (inclusive of taxes) and filling a registration form. It is the Big Bazaar PROFIT CLUB Members' responsibility to share the correct communication details with FVRL at the time of enrolling into the Program.

Q: Can I shop and avail for Big Bazaar PROFIT CLUB Card benefits without the card?

A: No. The physical Big Bazaar PROFIT CLUB Card is mandatory for any transaction

Q: Can I use multiple cards in a single bill transaction?

A: Customers can use only one Big Bazaar PROFIT CLUB card on a single Invoice

Q: Do I need to pay Rs.12,000 to avail for the Big Bazaar PROFIT CLUB card?

A: No. To become a Big Bazaar PROFIT CLUB member, you need to pay an amount of Rs. 10,000 which will be topped up on the card immediately. FVRL will add an amount of Rs. 2,000 at the time of card issuance which can be used in the last 2 months.

Q: Which format stores can I use my Big Bazaar PROFIT CLUB card for shopping?

A: The Big Bazaar PROFIT CLUB Program is applicable only to customers shopping at FVRL Stores of BIG BAZAAR, FOOD BAZAAR or fbb - FASHION at Big Bazaar. FVRL can at any time without intimation to the Club add and / or delete Club Partners from such list. The same shall be updated on www.bigbazaarprofitclub.com.

Q: Can I spend the entire amount on a single transaction immediately?

A: Members can only spend upto a maximum of Rs. 1,000 every calendar month for a period of 12 months.

Q: Can I use the Big Bazaar PROFIT CLUB card for payment of any item from the store?

A: Big Bazaar PROFIT CLUB card will not be applicable on purchase from Navaras, Star & Sitara Salon & certain other categories. The list of such restrictions will be updated on www.bigbazaarprofitclub.com and can be modified from time to time

Q: If I shop for less than Rs. 1,000 in a particular month, will the remaining unused amount for that month lapse?

A: Amount unused in a particular month will be carried forward to the next month with a maximum carry forward upto 18 months from enrollment into the Big Bazaar PROFIT CLUB program

Q: What happens to the unused balance amount on my Big Bazaar PROFIT CLUB card after the validity period?

A: Amount unused after 18 months of the enrollment date will be refunded upon verification of the submission of after proper customer verification.

Q: Can I get an exchange / return / refund of the merchandise purchased using Big Bazaar PROFIT CLUB card at store?

A: Any purchases made through Big Bazaar PROFIT CLUB card can be returned as per the stores exchange policy only through issuance of a credit note

Q: How will the refund amount be calculated?

Refund amount will be amount deposited by member, less the amount utilized by the member and excluding the bonus amount of Rs. 2000/-which customer shall be entitled only on completion of program validity

Q: What if someone else takes the refund for my card in my absence?

A: It is not possible for someone to take refund of your card in your absence as physical card or proof of identification is mandatory.

Q: Can I get refund by calling at the Big Bazaar Call Centre?

A: You can block the card in Big Bazaar call center. However refund will be facilitated at the FVRL Outlets - Big Bazaar, Food Bazaar or fbb - Fashion at Big Bazaar in which program is applicable. In person visit to the outlet is mandatory

Q: What happens if I lose my Big Bazaar PROFIT CLUB Card?

A: If any Big Bazaar PROFIT CLUB Member loses the PROFIT CLUB card, the member must inform FVRL's Contact Center immediately or update on the website at www.bigbazaarprofitclub.com. Till such time the loss has been reported to FVRL, FVRL shall not be liable for any losses incurred by misuse of such PROFIT CLUB Card. A new PROFIT CLUB Card will be issued to such Member on request after blocking and cancellation of the old Card and after due and proper verification by FVRL. The fresh Profit Card will indicate a fresh Card number, however all other Profit Card Membership Account details and the Amount Balance will be transferred into the NEW card

Q: In case of lost card would I get the New Card for Free?

A: A nominal fee of Rs. 100 will be charged for issuance of the new card to the member

Q: What is Cashback Accumulation?

A: Cashback accumulation is a programme where Profit Club members can earn certain bonus amount in lieu of the purchases they make. This can be accumulated and redeemed against their future purchases at select formats of FRL (all Big Bazaar/Foodbazaar, fbb and ezone inside Big Bazaar). Eligibility criteria to earn cashback bonus is at the discretion of the company and the criterions are dynamic. They can change without prior intimation to the customer.

Q: What if I don't renew my card. Will this amount be refunded?

A: If the card is not renewed, the unused bonus amount will lapse and will not be refundable.

Q: Can I shop and avail cashback back benefits without the card?

A: The Profit Club Card is mandatory for any transaction ( Shopping or redeeming )

Q: Which format stores can I use my Cashback amount for shopping?

A: The Big Bazaar PROFIT CLUB Program is applicable only to customers shopping at BIG BAZAAR, FOOD BAZAAR or fbb - FASHION at Big Bazaar and ezones inside Big Bazaar, Thereby cashback amount can be used at these formats only.FRL can add and / or delete participating formats from such list and can withdraw this program, without any prior intimation. The same shall be updated on www.bigbazaarprofitclub.com

Q: Can I use the Profit Club Cashback amount for payment of any item from the store?

A: Big Bazaar PROFIT CLUB cashback amount can be redeemed against any item from the store, except from Navaras & certain other categories. The list of such restrictions will be updated on www.bigbazaarprofitclub.com and can be modified from time to time.

Q: What happens if I lose my Big Bazaar PROFIT CLUB Card? Will my cashback amount will also be lost ?

A: If any Big Bazaar PROFIT CLUB Member loses the PROFIT CLUB card, the member must inform FRL's Contact Center (1800 200 2255) immediately or visit nearest Big Bazaar store to hotlist/block the card. Till such time the loss has been reported to FRL, FRL shall not be liable for any losses incurred by misuse of such PROFIT CLUB Card. A new PROFIT CLUB Card will be issued to such Member on request after blocking and cancellation of the old Card and after due and proper verification by FRL. The fresh Profit Club Card will indicate a fresh Card number, however all other Profit Card Membership Account details and the Amount Balance with cashback amount will be transferred into the NEW card

Q: How can I use the Cashback amount?

A: While shopping, first monthly available balance amount will get deducted followed by cashback amount.

Let’s Get in Touch!

We would be pleased to hear from you! Share your feedback, appreciation or complaint with us.

Phone:

Toll Free number 1800 200 22 55.
We operate on all days including Sundays between 9 am to 10 pm

E-mail address:

Send us your mails at sharewithus@futuregroup.in
and we will reply to you within 48 hours

Address:

Future Retail Ltd,
4th Floor Tower C, 247 Park,
LBS Marg, Vikhroli (West), Mumbai - 400 083